Frequently Asked Questions

All You Want to Know Is Here.
  • How can I get a quote for a select number of items?
    If just a few items, then you can call 34628040 or email for a price by detailing these items, your collection and delivery locations. Alternatively, please complete the contact forms on our website.
  • How much notice to I need to give to book my move?

    As much notice as possible, during the summer months its best to book at least 4 weeks ahead, during the winter less notice is required. However, we can often perform miracles and so please call your Excel Move Manager who will be happy to help even with last minute bookings.

  • How do you determine my move costs?

    At Excel Moving, we estimate your move costs by surveying the volume of your belongings. We would provide you with a binding quotation after the residential inspection, so when it comes to the cost of your move, you can be assured that there will not be any surprise after you have made your decision to use Excel. We provide this peace of mind to all our clients.

  • Does Excel charge a fee for a pre-move residential survey to provide you a quotation?
    Excel arranges the residential surveys at no cost to our potential customers. Also, no obligation is associated with the survey on the part of the customer. 
  • How early should I be planning to make arrangements?

    It is never too early, (however if you do look say a year ahead then currency and fuel fluctuations, cost of living, shipping and airline charges can all effect the price). In an ideal world you should be calling in quotations 1-2 months prior to your planned moving date. This will give you ample time to show the company around, receive in quotations and then book your move with time to spare.

  • Do I really need a residential survey?

    Yes. A residential inspection will allow the mover to see exactly what you'll be moving. After the survey, the mover could provide you with an accurate price quote, so that you have a good idea of what you will be paying. This could help avoid any surprises when it comes to the cost of your move. A pre-move survey could help the mover better prepare for your move logistically as well.

  • Why should I pay for a professional removal company?

    Time is the biggest factor to consider. Packing will take many hours and can be a physical challenge as well moving the cartons around as they will need to be stored in your home while you pack. The loading is extremely physical and a skill to position items where they will not damage one another and remain secure. The costs of purchasing your own materials, hiring a suitable vehicle and the fuel required can quickly become higher than expected. A professional removal man will pack quickly and not be side tracked by the day to day or items they are packing, with a team of two three or four men this process is quickly achieved with loading, transport and delivery all part of the service. Training of the removal men is of paramount importance and at Excel our removal teams spend at least two weeks within our training department learning the basic skills and will then return year after year for refresher training. Insurance is also a consideration with many insurers refusing to cover DIY removals, therefore any damage is down to you.

  • How do I know that your quote is reasonable?

    One way to determine if you've been misquoted by the mover or not is to obtain at least three separate quotes. If you're getting quotes from reliable moving companies, then the prices should not be too far off each other. If you find one very low quote and the rest high, then you should question the low quote. Ask the company why their price is so much cheaper, and do some more background research.

  • How do I prepare for my moving day?

    It’s never too early to make a start. Even though our packers are experts it’s still a good idea to start sorting out the essentials well in advance. Attics, cellars, garages, sheds all need to be cleared of items that are not to be moved, appliances need disconnecting and fixtures and fittings dismantling, refrigerators and freezers require defrosting and outdoor equipment thorough cleaning (unless these items have been included within our proposal to you). Ensure that you separate out items that you don’t want to be packed including essential travel documentation.

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